Shipping Policy

Last updated: September 2025

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Free Standard Shipping: We are delighted to offer free standard shipping on all orders over $50.
Standard Shipping (under $50): A flat rate of $5.00 is applied. Estimated delivery time is 3-5 business days.
Expedited Shipping: A flat rate of $15.00 is applied. Estimated delivery time is 1-2 business days.

International Shipping

We currently ship to the United States and Canada. Shipping charges for international orders will be calculated at checkout. Please note that your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Dongyu Beauty is not responsible for these charges.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Questions?

If you have any further questions, please don't hesitate to contact us at [email protected].